We are committed to safeguarding the privacy of our website visitors, members, volunteers, event attendees and people who contact us directly; this policy sets out how we will treat your personal information.
1. What information do we collect?
We may collect, store and use the following kinds of personal information:
- information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, search strings and website navigation);
- information relating to any transactions carried out between you and us on or in relation to this website, queries, membership, events and donations (including your name and address, email address and telephone numbers, payment information, enquiries and feedback, special interests, volunteering activity, interaction with our social media pages);
- information that you provide to us for the purpose of subscribing our email notifications (including your email address);
- any other information that you choose to send to us.
To make it easy for you to use and share our website content we embed features from other websites such as: Twitter, Facebook, Instagram, FlickR and Pinterest. This may result in cookies being being placed by these 3rd Party websites on your computer. We have no control of these cookies and cannot therefore list them. Please refer to the privacy policies for the relevant sites for more details
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
3. Using your personal information
We may use your personal information to:
- administer the website;
- administer your membership, donations, event bookings, volunteering and other services, (e.g. deliver member publications, provide information about events, inform you about membership renewals) ;
- send you email notifications which you have specifically requested;
- provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
- deal with enquiries and complaints made by or about you.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal information:
- to the extent that we are required to do so by law;
- in connection with any legal proceedings or prospective legal proceedings;
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention);
- to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
5. Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
We will only hold your personal information for as long as reasonably necessary to carry out services and administer your relationship with us, or for legal or taxation reasons.
6. Policy amendments
7. Your rights
You may instruct us to provide you with any personal information we hold about you. This is called a Subject Access Request.
Provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport or driving license, plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
9. Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
10. Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
or write to :-
Tiles and Architectural Ceramics Society
PO BOX 6719,